Privacy Policy

Effective Date: May 2025
Last Updated: May 2025

VANADVENTURES LTD (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.vanadventures.uk.

We are the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Information We Collect

We may collect the following personal data:

  • Identity Information – name, username, title.

  • Contact Information – email address, postal address, phone number.

  • Technical Data – IP address, browser type, device identifiers, cookies.

  • Transactional Data – purchase history, payment details (handled securely by third-party processors).

  • Usage Data – information about how you use our site or services.

  • Marketing Preferences – your choices regarding how we contact you.


2. How We Collect Your Data

We collect personal data:

  • When you fill in forms on our website

  • When you place an order or contact us

  • Through automated technologies like cookies

  • From trusted third-party services (e.g., payment providers, analytics tools)


3. How We Use Your Data

We use your data to:

  • Process orders and provide services

  • Respond to enquiries or support requests

  • Improve our website and services

  • Send you updates or marketing messages (if you’ve opted in)

  • Comply with legal or regulatory obligations


4. We Do Not Sell Your Personal Information

We do not sell, rent, trade, or otherwise disclose your personal data to third parties for commercial purposes.

Your information is shared only when necessary with:

  • Trusted service providers (e.g. hosting, payment, and delivery providers)

  • Regulatory or legal authorities, if required by law

  • Partners or contractors bound by confidentiality and data protection obligations


5. Marketing Communications

We will only send you marketing emails if you have given us clear consent to do so. You may unsubscribe at any time via the link in the email or by contacting us.


6. Cookies and Tracking Technologies

We use cookies for essential site functions, analytics, and to improve user experience. You can manage or disable cookies in your browser settings. For more details, please see our [Cookie Policy].


7. Data Security

We use appropriate security measures to prevent your data from being lost, accessed without authorisation, or disclosed inappropriately. Payment information is encrypted and processed through secure third-party providers.


8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes we collected it for, including legal and accounting obligations.


9. Your Rights

Under UK GDPR, you have rights including:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data (“right to be forgotten”)

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent (where applicable)

To exercise your rights, email us at [your email address].
You also have the right to lodge a complaint with the ICO: www.ico.org.uk


10. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices or content.


11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website, and we will notify you of any significant changes.


12. Contact Us

For any questions or concerns about your personal data or this policy, contact:

Data Protection Officer
VANADVENTURES LTD
Email: shop@vanadventures.uk